LTi Technology Solutions partners with our clients, providing quality equipment finance, leasing and loan products and a comprehensive level of client service and support. The relationship becomes a partnership as we provide resources and ongoing services at all times during the relationship.
Following the Go-Live of an implementation project, the Client Support team will be introduced to the client for future product assistance.
The following services are available as part of the standard software maintenance agreement:
- 24 x 7 access to website resources
- Support telephone hotline (402) 493-3530
- Access to maintenance updates and hot-fixes for all licensed products
Support representatives are available from 8:00 a.m. CST to 6:00 p.m. CST, Monday through Friday.